Available 24/7/365 at 800-424-9300, the CHEMical TRansportation Emergency Center (CHEMTREC) was developed by the chemical industry in 1971 as a public service hotline for emergency first responders (firefighters and police officers) to obtain information and assistance for emergency incidents involving chemicals and hazardous materials.

CHEMTREC is the definitive resource and serves as a round-the-clock solutions provider of immediate critical response information for incidents involving hazmat and dangerous goods. It’s linked to the largest network of chemical and hazardous material experts in the world, including chemical and response specialists, public emergency services and private contractors. CHEMTREC is a state-of-the-art telecommunications system that seamlessly links on-scene responders with chemical experts, transportation companies and medical experts, including the U.S. Department of Defense (DOD) for incidents involving DOD munitions or explosives.

CHEMTREC includes:

• An expansive electronic library of over 6 million Safety Data Sheets (SDS).
• A database of medical experts and chemical toxicologists who provide advice and emergency medical treatment assistance to on-scene medical professionals treating victims of product exposure.
• Interpretation capabilities for more than 200 languages in the event of an emergency involving non-English speaking people.
• For those within the CSX Transportation footprint, CHEMTREC houses SecureNOW as a resource.

CHEMTREC may be contacted 24/7/365 at 800-424-9300.