Registration & Hotel


Thank you for attending CRR 2019!


We hope you enjoyed your stay at the Peppermill Resort for CRR 2019. 

2019 Conference Rates


Conference: March 24 - 26 Early Bird: By 3/22/2019 After: 3/22/2019
FLSS & IAFC Member $350 $400
IAFC Member $375 $425
Non-Member $425 $475

Onsite Registration Hours

*The registration desk will be in the Tuscany Ballroom Foyer

Saturday, March 23 7 AM - 3 PM
Sunday, March 24 7 AM - 3 PM
Monday, March 25 7 AM - 4 PM
Tuesday, March 26 7 AM - 5 PM

Cancellation/Substitution Policy

All cancellations will be subject to a $75 administrative fee. Cancellations must be sent in writing to the registration Center via e-mail to by Thursday, February 14, 2019. Telephone cancellations will not be accepted. After Thursday, February 14, 2019, substitutions will be allowed in the event the registrant is unable to attend, but no refunds will be issued. Telephone substitutions will be permitted.


Conference Headquarters Hotel

WUI Conference Hotel Pepper Mill Resort

Peppermill Resort
2707 South Virginia Street
Reno, NV 89502
Ph: 1-800-282-2444

A block of rooms will be secured at the Peppermill Resort for WUI 2020. After the room block deadline, or when the room block sells out, whichever comes first, reservations will be based on availability and current rate. Please make your reservations early to ensure availability.

Additional Lodging Options

The following are hotels within 2.5 miles from the Peppermill Resort.
Room and rates are subject to availability.

Courtyard by Marriott Reno
6855 S. Virginia Street
Reno, NV 89511

Homewood Suites by Hilton Reno
5450 Kietzke Lane
Reno, NV 89511

Holiday Inn Express & Suites Reno
2375 Market Street
Reno, NV 89502

Hotel Poachers

The IAFC has been alerted that unauthorized housing companies (called hotel poachers) have been contacting registered attendees and exhibitors offering cheaper rates at hotels in the CRR Leadership Conference housing block. This practice, also known as room pirating, is a scam that all attendees should be aware of to avoid passing along personal and financial information.

How hotel poachers book rooms and attempt to get your money:
Most poaching agencies do not have a contract with any hotels for room blocks. They will contact a housing wholesaler, such as Expedia, Priceline, etc. to see if rooms are available that they can mark up to resell to unsuspecting guests. Hotel poachers will claim to be calling on behalf of CRR or the IAFC or state that they are the official housing company and will sometimes ask that your room be paid in full, up front.

What we do, and what you can do, to avoid hotel poachers:
The IAFC negotiates contracts with hotels to include clauses to protect our attendees should the hotel oversell the rooms or any other issues that may arise with reservations. Rooms reserved outside of the CRR Leadership housing block do not have official contracts with the IAFC therefore, we are unable to help you if any issues arise.

Protect yourself:

  • Be aware that the CRR Leadership conference has a housing block with the Peppermill Resort only. To book a hotel room you must call or go online to reserve your room - a company will not call you to book your room for you.
  • Trust your instincts and the adage: If it sounds too good to be true then it most likely is.
  • If you are ever unsure if something is legitimate, contact us first before providing your personal information, company information, or any financial information.
  • If you receive an unrequested call or email from any company that is not our official housing provider, contact us immediately.
Discrimination & Harassment Policy

The International Association of Fire Chiefs, and the CRR Leadership conference has zero-tolerance for discrimination and all forms of harassment, including but not limited to sexual harassment. This zero-tolerance policy means that no form of discriminatory or harassing conduct by or toward any IAFC member, exhibitor, presenter, attendee or staff member will be tolerated.

IAFC is committed to enforcing its policy at all levels within the association and at any IAFC meeting. Any person who engages in discrimination or harassment will be subject to discipline and possible removal from the conference premise. If you feel that you have been harassed by any person(s), immediately contact the IAFC at or, if on location at an IAFC conference, go to the registration desk and ask to speak to the onsite conference manager.


For hotel parking, maps and information on getting around, visit our Travel Page.