Summary: This presentation provides volunteer and combination departments with an understanding of the factors that cause staffing issues and provides examples of successful and unsuccessful strategies. The presentation will also examine the direct, and often negative, relationship between a department’s recruitment and retention activities. Discussions of specific department challenges and responses are encouraged.
- Understanding the root causes of recruitment and retention problems
- Comprehending the symbiotic nature of recruitment and retention
- Identifying the basic elements of successful recruitment and retention efforts
- Implementing efficient and effective activities and programs
Presenter: John D’Alessandro, Association Secretary and Volunteer Programs Coordinator, Firemen’s Association of the State of New York