CROSSfire: Taking the Heat out of Conflict

56 minutes VCOS logo - IAFC Volunteer and Combination Officers Section

This interactive webinar offered participants an easy to understand, conflict-solving model that provides practical results.

  • Learn a positive approach to conflict management that improves performance and achieves desired results
  • Learn a proven system and reduce the frustration, stress, and anxiety often associated with conflict
  • Learn how to effectively manage conflict with confidence using the CROSSFire Model

Presenter: Randy Keirn, District Fire Chief, Lealman Fire District, Florida

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