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  • Creating Trust with Your Crew
    March 14, 2019
    Being promoted does not magically provide new officers with leadership skills, and the fire service has sometimes been light on developing leadership qualities. The most important leadership quality all others can be built on is trust. read more
  • Four Simple Skills of an Effective Communicator
    January 30, 2019
    Effective communication helps us to understand a person or situation and enables us to resolve differences, build trust and respect and create environments where creative ideas, problem solving, affection and caring can flourish. read more
  • Enhancing Human Capital: Harassment in Our Workplace
    January 15, 2019
    Sexual harassment, one type of abuse, is a prominent and prevalent topic these days, but on-the-job abuse includes all types of bullying and discrimination. read more
  • Are You Using Your Equity Goggles?
    January 4, 2019
    At a public-education event, a young Asian boy said to me, “Wow, I didn’t know you could be a firefighter; could I be a firefighter too?” I'll never forget his words; this was the first time he had seen a firefighter who looked like him. read more
  • Executive Officer Leadership: Are We Killing Our Own Diversity?
    November 15, 2018
    Every fire department has their notable firsts. Firsts are important to its history. What are your department’s firsts in terms of diversity and inclusion? read more
  • I Stands for Inclusion
    November 2, 2018
    Diversity is about all of us in the fire service – it is who an organization is as well as who those in it are. But is the term becoming just an empty concept? read more
  • Statement: IAFC Board of Directors
    August 6, 2018
    To allow discrimination or unequal treatment breaks down our abilities to work together in delivering service to the communities we serve. read more
  • Human Relations: Mutual Respect Starts with a Conversation
    May 14, 2018
    I often ask, “Why can’t everyone just get along?” Is inappropriate behavior and comments by firefighters a product of cultural, gender or social differences, or is it just that someone is being an insensitive and unprofessional jerk? read more
  • Safety and Health: Leadership and the Mob
    January 2018
    A group targets an individual with character assassination, humiliation, blame and criticism. They question the target’s knowledge, skill and ability. This is mobbing, AKA group bullying. read more
  • Emotional Intelligence, or Are You Smarter Than a Fifth Grader?
    October 16, 2017
    Traditionally, intellectual capacity has been seen as a primary indicator of one’s ability to succeed. Emotional intelligence is now also considered a crucial element in individual and professional success. read more
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