Strengthen your department’s recruitment and retention efforts with this one-day Recruitment and Retention Coordinator Certification course. Through hands-on exercises, role-playing, and collaborative problem-solving, participants will learn proven strategies for attracting qualified volunteers, overcoming recruitment challenges, and keeping members engaged.
Attendees will leave with practical tools, effective interview and marketing strategies, and an actionable plan to strengthen membership and gain leadership support. This free certification is designed to help departments build and sustain a committed, reliable volunteer workforce that is ready to serve its community.
Course Description: This course prepares fire service leaders to develop structured, data-informed recruitment and retention strategies. This blended program combines required Web-Based Training (WBT) with a one-day Instructor-Led Training (ILT) focused on application, leadership communication, and department-level planning.
Delivery Format: Blended Learning (Required WBT + 1-Day Instructor-Led Training)
Audience: Career/Volunteer Fire Department Leaders, Officers, Membership Committees, Recruitment & Retention Coordinators
