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KnowledgeNet is IAFC’s Online Member Community, a dedicated space where members can connect with other fire and emergency service professionals, exchange knowledge and collaborate on the issues that matter most to their departments and communities.

Members can participate in discussions, ask questions, share experiences and learn from peers across the fire and emergency services. Whether you’re looking for advice on a challenge facing your department or want to see how other agencies approach a particular issue, the community makes it easy to tap into the collective knowledge of IAFC members.

Members can use the Online Community to:

  • Ask questions and exchange ideas with fire and emergency service leaders.
  • Share SOPs, SOGs, policies, templates and other resources that have worked within their departments.
  • Find examples and best practices from departments facing similar challenges.
  • Collaborate with peers on emerging issues, programs and initiatives.
  • Join specialized communities and discussions based on professional interests and areas of expertise.
  • Build professional connections with chiefs, officers and other fire service leaders.
  • Access shared resources and past discussions in one centralized location.

Instead of every department having to solve the same challenges independently, the KnowledgeNet Community gives members a place to learn from one another, share what’s working and work together to strengthen the fire and emergency service.

Additionally, this tool a great for special IAFC interest groups to upload meeting materials and collaborate on special projects.

Connect and Engage from Anywhere & Anytime

Similar to your preferred social media platform, members can log onto KnowledgeNet using an App called “Connected Community” via any mobile device to engage with others.

Steps to Download the Connected Community App

  1. Open the Apple App Store or Google Play Store.
  2. Search for “Connected Community.” (Higher Logic notes that the older name “HL Connected Community” has changed.)
  3. Download and install the app.
  4. Open the app and enter IAFC’s community domain. Higher Logic says to enter only the domain—knowledge.iafc.org not https:// or www.
  5. Tap Next and sign in. If IAFC uses single sign-on (SSO), members follow the same authentication process they use when accessing the community through their mobile browser.