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What fire departments really need from technology with Chief Josh Waldo

Join us for another Tech Talk Tuesday with Chief Josh Waldo, where we dive into the real-life wins and roadblocks of fire service technology. From drones in the snow to AI analyzing emergency runs, this episode is loaded with insights on how tech can support—not overwhelm—first responders. We talk sustainability, interoperability, and the importance of telling our story through good data. Whether you’re a firefighter, chief, or just curious about the future of public safety, this one’s for you.

Key Takeaways:

  • Fire departments must train teams, not just buy tools—tech only works if people know how to use it.
  • Data analytics helps improve staffing, reduce call strain, and tell better stories to funders and the public.
  • AI and automation are game-changers, but only if implemented with purpose and patience.
  • Strong vendor relationships matter more than flashy features—support is everything when tech fails at 2 AM.
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