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Webinar Archive

Webinar archives are sorted by topic.

Communications & Technology | Department Administration | Education & Professional Development | Fire Prevention | Government Relations | Safety & Health | Volunteer & Combination | Wildland Urban Interface

Communications & Technology

Fire Data in a Serious State (54 minutes)

Summary: Fire Service has more tools than ever and treating fire data with a serious mindset can help us all make impacts for positive outcomes in our communities. This presentation focused on applications of NFIRS and other fire data beyond standards of accreditation, writing reports and grant qualification. The application of data-driven decisions can improve resources, call loads, educational messages and much more. Participants learned fast, free strategies to use information created from fire data and address problems and complaints for all departments.

Presenter: Sara Wood, NFIRS Program Manager, Office of the Kansas State Fire Marshal

Live webinar conducted August 25, 2016

Vision 20/20: State Programs that are Succeeding (53 minutes)

Summary: Data can and does affect our lives and the Fire Service, but spending time in front of a computer writing reports doesn’t have to be torture. Removing barriers and providing easily accessible materials can create a positive attitude towards reporting.


  • Hear how Tennessee has challenged the statistics and will no longer be among the top 10 states with the highest fire death rate.
  • Find out how to make reporting relevant, easier, and acceptable for those in the field.
  • Customize flyers, door hangers, and activity pages for your community using the new Materials Generator from Vision 20/20 – at no cost
  • Find out about Vision 20/20’s resources for training and preparing personnel for effective Community Risk Reduction.

Peg Carson, Vision 20/20 Operations Manager/Education Specialist, Carson Associates, Inc.
Chief Gary West, Fire Marshall (Tenn.)
Sara Wood, Program Manager (Kan.), NFIRS
Meri-K Appy, Vision 20/20 Strategic Partnership Manager, President, Appy and Associates

Live webinar conducted June 23, 2016

Data Helps Me Sleep at Night (1 hour, 16 minutes)

Summary: Fire Departments face numerous daily challenges including, fiscal, operational, and political issues that require extensive decision making with limited information. Every fire chief needs to be able to clearly articulate their department's deployment tactics. This presentation will help participants clearly communicate their deployment of resources by utilizing data to, identify risks, deploy resources measure performance and outcomes

Mike Duyck, Fire Chief, Tualatin Valley Fire and Rescue
Dustin Morrow, Deputy Chief, Tualatin Valley Fire and Rescue (Ore.)

Live webinar conducted October 22, 2015

How GIS is Helping Improve Fire/EMS Operations (53 minutes)

Summary: This webinar explains what geographical information system (GIS) technology is and why it’s becoming a strategic tool for fire departments across the globe. The webinar also explains how GIS supports data-driven decision-making in a fire department and how GIS can help with nagging data management and integration problems, especially with the advent of many web-based features available to departments.

Jennifer Schottke, Fire/Rescue and Public Safety Policy, ESRI
Troy Puchan, Public Safety GIS Analyst, Public Safety Information Technology, Weld County (Colo.)
Laura Hitt, Chief of Staff, Tualatin Valley Fire Rescue (Ore.)
Marybeth Danielson, Planning Specialist, Tualatin Valley Fire Rescue
Mike Cox, Assistant Chief of Operations, Henrico County (Va.) Division of Fire
Robin Patton, Applied Technology Specialist, Henrico County Division of Fire
Jackson Baynard, IMT Plans Chief, Henrico County Division of Fire

Live webinar conducted September 17, 2015

Hot Topics from USFA Research and Applied Technology Program (51 minutes)

Summary: What is new and current in research efforts to reduce firefighter on-duty deaths and injuries? What programs are available to enhance fire safety to the public? Is there anything new in emergency vehicle safety research? What is the state of the fire service safety culture? These topics as well as the Study of Cancer Among Firefighters and Protective Equipment Thermal Protection Studies are a few topics to be presented.

This webinar was made in partnership with the U.S. Fire Administration

Live webinar conducted September 25, 2014

Motivating Millenials (1 hour, 11 minutes)

Summary: This webinar's focus is on motivating the younger generation. Millennials are smart, energetic and driven when led with techniques that work for them, not just what’s worked for previous generations. This program presents emergency service leaders with the tools to leverage the strengths of the Millennial employee for the good of the organization and to integrate Millennials into the existing workforce.

Lt. Rommie Duckworth, Ridgefield (CT) Fire Department

Live webinar conducted July 17, 2014

Taking Responsibility for a Positive Public Image (56 minutes)

Summary: During the webinar, we discuss the growing need for departments to take a proactive role in maintaining a positive public image. Using the toolkit Taking Responsibility for a Positive Public Perspective as a guide, we offer tips on how to take action today.

Live webinar conducted March 25, 2014

Fire Prevention Needs Advocates (1 hour, 39 minutes)

Summary: During this webinar, you will learn about the many tools and guidance available for developing an advocacy strategy to support a comprehensive fire prevention program. You will also learn of resources within the toolkit you can use to:

  • Demonstrate the need for enhanced fire prevention to decision-makers
  • Show results of a successful strategy
  • Develop relationships to enhance your program

In addition, Vision 20/20 will report findings from a national survey of fire service practitioners revealing the widespread impact of cuts to fire prevention.

This webinar was sponsored by Vision 20/20

Live webinar conducted January 23, 2014

Relationship Interoperability: How to Excel at the Human Side of Operational Effectiveness (1 hour, 4 minutes)

Summary: The purpose of this webinar is to help attendees dramatically improve the quality of their relationships with key stakeholders by providing practical tips and techniques. Internally, we will address relationships with personnel, unions, and in-house governance bodies (e.g., fire commissions); externally, we will discuss connections with the public, partners, and decision-makers (e.g., politicians, administrators). By the end of this webinar, attendees will be able to enhance their operational effectiveness by increasing the quality of their internal and external relationships through application of the tips and techniques presented.

Dr. Pat Lynch, President, Business Alignment Strategies, Inc.

Live webinar conducted January 16, 2014

Impressing the Community and Rallying Key Support (1 hour, 4 minutes)

Summary: This webinar is a preview of the workshop Dr. Pat Lynch will facilitate at Fire-Rescue International (FRI) 2013 that tackles the issue of optimizing organizational effectiveness and communicating the value provided to the community.

Dr. Pat Lynch, President, Business Alignment Strategies, Inc.

Live webinar conducted June 4, 2013

Social Media Issues in the Fire Service (1 hour, 29 minutes)

Summary: This webinar addressed challenges facing fire service leaders today, using recent case studies. Included topics will be digital imagery, Facebook postings and departmental policies for both on and off duty firefighters.

This webinar was sponsored by American Military University

Curt Varone, Deputy Chief, Exeter, RI Deputy Chief (Ret.) Providence (RI) Fire Department
Dave Statter, STATter911 Communications, LLC

Live webinar conducted October 23, 2012

Department Administration

Critical Questions Every Fire/EMS Chief Should Ask Their City/County Managers! (1 hour, 2 minutes)

Summary: Serving your community means understanding what it needs and asking the right questions of political and community leaders. This webinar will allow you to understand what questions to ask, and how to shape your agencies needs to successfully navigate the economic and political landscape.

The most important questions for a fire chief involve understanding the economic and political realities facing your agency. Come hear this duo of academics, former fire chiefs and city/county manager explain what is influencing your city/county manager and political leaders, what questions you should be asking them, and how to respond to their questions and expectations of your department.

  • Understand the economic motivators for requests for efficiencies
  • Understand the growing political realities that are motivators for exploring alternative delivery models
  • Develop a framework for successfully navigating the economic and poltical influences of change

Dr. Steve Knight, Fitch & Associates, LLC
Dr. Bruce Moeller, Fitch & Associates, LLC

Live webinar conducted April 28, 2016

Right Seat Leadership - Company Officer Development (1 hour, 20 minutes)

Summary: This presentation of discussed the positive and negative attributes we see in our officers; how to learn & teach leadership and involved participants in the decision making on how to handle several interpersonal scenarios.

  • Sources for leadership knowledge
  • How to share informal learning (intuition or experience)
  • Attributes and methods of leadership success as a company officer (most apply to all levels)
  • Application of “TIME TESTED TRUTHS” for specific company level interpersonal issues

Dave Casey, Ascend Leadership
Chris Niebling, Ascend Leadership

Live webinar conducted February 12, 2016

What an Authority Having Jurisdiction Needs to Know About Product Certification (1 hour, 4 minutes)

Summary: This webinar provides the authority having jurisdiction (AHJs) with guidance to help with decision-making when it comes to approving products and equipment. Technical data sheets often include a myriad of certification marks and references to a variety of test methods or equivalencies, some of which may be different than the AHJ is accustomed to seeing.

This webinar will provide the viewer with:

  • Brief overview on the historic impacts, legal and code requirements for products to be evaluated by an independent testing facility
  • The background on how to verify a testing/approval agency becomes qualified to evaluate various products
  • Strategies for AHJs to verify a product or certification mark is acceptable for a given use and alternative approaches for new products where a test method is not yet available

Presenter: David Smith, Deputy Fire Marshal, Lake Oswego (Ore)

Live webinar conducted January 19, 2016

How to Track Fire Department Training with a Purpose (52 minutes)

Summary: This webinar provides an overview of the ISO's training requirements, best practices on how to effectively track required ISO training, and examples of other items that need to be tracked for compliance purposes. This presentation also covers how fire departments can utilize technology to document specific job requirements for qualification and recertification, including driver and/or acting lieutenant programs. Reporting training is critical for today’s fire service, all the way down to the simplicity of documenting who is eligible to be on a Task Force or the Tech Rescue Team.


  • Participants will have a thorough understanding of the ISO requirements
  • Participants will understand how to document training to meet ISO requirements
  • Demonstrate how to track other vital training requirements

Presenter: Tim Riley, retired training chief from Dunedin Fire Department (Fla.)

Live webinar conducted December 9, 2015

How Cooperative Purchasing Can Help Take the Burn Out of Budget Cuts (49 minutes)

Summary: Economic conditions have forced many fire departments to make significant budget reductions. To prevent budget cuts from impacting staffing, fire service leaders are looking for creative ways to save money and reduce overhead. Group or cooperative purchasing has been an option exercised on a regional basis for some time. The benefits of cooperative purchasing have caused it to become a national mainstream option for government entities

Participants will learn the follow:

  • Learn what cooperative purchasing is and how it works
  • Know what questions to ask your procurement staff
  • Understand the FireRescue GPO and what it does for the fire service

Live webinar conducted November 19, 2015

Succession Planning for Chief Officers (52 minutes)

Summary: This webinar challenges viewers to design their organizational future or face the consequences. This challenge is based on the principle that we should leave our organizations and occupation in better shape than when we started. The webinar demonstrates the positive and negative outcomes of succession planning and provide thought-provoking ideas on how to achieve these goals:

  • Succession planning is an investment and takes time
  • Outcomes are based on a plan
  • The planning process needs policy-level support for success
  • Succession planning continues long past the promotion

Presenter: Bob Roper, Nevada State forester, Ventura Co. (Calif.) Fire Chief (ret.)

Live webinar conducted October 15, 2015

Must Have Policies, Part 2 (1 hour, 18 minutes)

Summary: This presentation is a continuation of the "Must Have Policies" learning series. This portion of the series focuses specifically on policies relating to the training and monitoring of drivers within a department. Suggestions are provided on ways to create and enhance policies everywhere from qualifications, physical fitness, age, and disabilities the to the initial training program. This session also provides information on completing background checks, record keeping and other facets of the driver training program.

Presenter: Brad Pinsky, Attorney, Pinsky Law Group; Asst. Chief/MTO Manlius Fire Department (N.Y.)

Live webinar conducted August 31, 2015

T-Shirts or Uniforms: Simple Stuff (55 minutes)

Summary: This webinar focuses on the approval to wear tee shirts versus the standard uniform dress shirt for operational personnel. Key points are shared on simple human improvements with station personnel being able to wear tee shirts and shorts as part of their approved station uniform.

Presenter: Richie Bowers, Fire Chief, Fairfax County Fire & Rescue Dept.

Live webinar conducted August 13, 2015

Statistical Methods in the Fire Service (1 hour, 11 minutes)

Summary: The webinar “Statistical Methods in the Fire Service” introduces people to some of the basic statistics used in describing performance of fire service resources with respect to time including, 1710 and 1221 compliance-related statistics (percentiles,) their value and their weaknesses, basic charts and descriptive statistics.

Presenter: Paul Rottenberg is the president of FireStats, LLC

Live webinar conducted August 6, 2015

Wicked Problems: Political Acumen (59 minutes)

Summary: By the end of this webinar, attendees will be able to: increase their level of political acumen by developing a political mindset; build and nurture effective relationships with stakeholders in the political process; create stakeholder buy-in by developing procedurally fair processes; and work effectively with elected officials

Kingman Schuldt, Fire Chief, East Naples – Golden Gate Fire Districts, Collier County (FL)
Dr. Pat Lynch, President, Business Alignment Strategies, Inc.

Live webinar conducted July 24, 2014

Community Risk Reduction: A New Fire Service Culture (53 minutes)

Summary: This webinar highlights strategies on how fire and emergency service cultures can evolve from a response-focused culture to a prevention-focused culture. You will also learn of proactive changes made by the fire and emergency service affect a community and community support.

Presenter: Robby Dawson, Assistant Chief, Chesterfield (Va.) Fire and EMS

Live webinar conducted July 9, 2015

From the Xbox to the Box Alarm: Engaging Today's Firefighters (1 hour, 34 minutes)

Summary: This webinar focuses on ways to motivate recruits and explores true characteristics from the perspective of representing an untapped powerhouse of potential for any organization willing and able to make the right investments in them. The burden and thus the benefits are shared across generations; technology can either widen the gaps or increase the collaboration among the different demographics of our fire service. The decision is ours. The harsh reality is, “There is no alternate generation sitting out in a parallel universe waiting to swoop down and save the fire service. They are it.” They’re already here, and they have many of the answers to the challenges we face in meeting their expectations and their meeting ours.

Cracking the code of Xbox Firefighters (pdf)

Presenter: Tiger Schmittendorf, Deputy Fire Coordinator, Erie County (N.Y.) Department of Emergency Services.

Live webinar conducted June 24, 2015

Versatility Skills: Critical Success Factors for Fire and Rescue Leaders (1 hour)

Summary: As is the case with many leadership skills, self-awareness is a prerequisite for proficiency in the versatility skills. Only after you fully understand your own preferences and capabilities can you recognize and adapt to the preferences of others. The reward: increased effectiveness and leadership credibility. During this webinar you will learn the three versatility skills, ways you can develop or hone your expertise in each one, and explain how you can learn to shift among them easily.

Presenter: Dr. Pat Lynch, President, Business Alignment Strategies, Inc.

Live webinar conducted June 9, 2015

Must-Have Policies for Every Fire Department (1 hour, 25 minutes)

Summary: This webinar reviews policies that every fire department must have to prevent liability, firefighter injuries, and public embarrassment. These suggested policies are derived from Occupational Safety and Health Administration (OSHA) requirements, National Fire Protection Association (NFPA) recommendations and case studies. Participants will learn how to create numerous policies to protect their personnel and the department and how to conduct a risk analysis of their operations to determine if there are policies they must implement immediately. Among the topics addressed are the OSHA Operational Statement, physical fitness, carrying firearms, training requirements and skill testing, health and safety, and drug testing.

Presenter: Brad Pinsky, Assistant Chief of Manlius (NY) Fire Dept /Attorney at Law, Pinsky Law Group, PLLC

Live webinar conducted May 28, 2015

Utilizing Tools Available for Crew Resource Management (CRM) (45 minutes)

Summary: This webinar discusses the similarities and differences between the wildland and structural firefighting communities and how crew resource management is applicable to both. It will also examine how crew resource management ties into near-miss reporting and why experience matters so much.

Laura Bell, IAFC Program Manager
Andy Beck, IAFC Advisor

Live webinar conducted May 19, 2015

My Team Rocks! Igniting the Courage within Leaders and Teams Using Coaching Skills (1 hour, 23 minutes)

Summary: Chief Randy Keirn presented "My Team Rocks! Igniting the Courage within Leaders and Teams Using Coaching Skills"

Studies in firefighting, sports and business are consistently proving that the most successful teams have powerfully effective coaches. Discover what the most innovative coaches are doing to build those super-successful teams, including:

  • The Partnership Philosophy
  • Mastering effective questioning and listening skills
  • Advanced support and guidance strategies and techniques
  • How to hold your team members accountable without being a nag
  • Don’t miss this opportunity to integrate these powerfully effective coaching techniques and strategies into your leadership and management tool box!

Chief Randy Keirn, Lealman Special Fire District

Live webinar conducted February 26, 2015

How to Write a Compelling Annual Report (1 hour, 8 minutes)
Download the presentation slides (pdf, 4 mb)
Post webinar Q & A

Summary: This webinar provides tips for creating an annual report that people will understand and appreciate. Many of the errors that make annual reports unintelligible to the general public can be corrected easily, and the changes don’t cost anything more than you're already spending. Using information you have on hand or can collect easily, most adjustments involve presenting information differently or in a format that is more stakeholder-friendly. We will cover issues faced by all sizes and types of annual reports, so whether your document is four pages or forty pages, the suggestions provided in this webinar will help you tell a more compelling story.

Dr. Pat Lynch, President, Business Alignment Strategies, Inc.

Live webinar conducted February 12, 2015

Emergency Service Disaster Planning (47 minutes)

Summary: This webinar provides:

  • Useful forms and related tools to understand the process
  • Helpful examples of what good disaster planning looks like
  • Lessons on how to maintain business continuity during disasters

Sponsored by:
American Military University

Live webinar conducted October 28, 2014

How Legalized Marijuana Will Affect Fire/EMS Service  (1 hour, 9 minutes)

Summary: This webinar reviews legalizing marijuana and its impact on human resource issues within the fire/EMS service. Drug policies need to recognize legalized medical and recreational use and the conflicting laws at the state and federal level. Testing for THC that inhibits and intoxicates users is very different than what we know as testing for inactive THC. There is so much tax revenue at stake that most states are actively seeking a way to legalize and tax the product.

Live webinar conducted October 09, 2014

The Art & Science of Re-engineering Fire Service-Based Delivery (1 hour, 6 minutes)

Summary: This webinar discusses how to begin a journey in the rapidly changing economy. The economy is changing rapidly and the need for transparency within department is greater than ever before. Elected officials, community groups, and other outside influences are compelling fire service leaders to take a serious look at how service is delivered, including staffing apparatus and deploying resources.
Service demands are compelling fire service leaders to reconsider re-engineering service delivery, taking into consideration risk, citizen expectations, and post-Great Recession economics that have created a new dialog around what can be sustained in the future.

Randy R. Bruegman, Fire Chief, CFO, FIFireE Anaheim (Ca.) Fire & Rescue

Live webinar conducted September 30, 2014

Achieving Excellence in Code Enforcement Programs (62 minutes)

Summary: This webinar shares how a local jurisdiction transformed their staffing-stressed department and “systemically broken” processes into a national award-winning organization recognized for its high employee and customer satisfaction ratings. Learn how Kitsap County Washington applied basic concepts of program evaluation, “Lean” process management, and continuous improvement to transform their organization.

David Lynam, Fire Marshal, Kitsap County, WA, who has operational responsibility for the county’s Fire Marshal, Building, Development Engineering and Code Enforcement programs

Live webinar conducted August 26, 2014

Training Company Officers to Lead (59 minutes)

Summary: This webinar discusses the importance of the company officer position, and what it takes to be a successful leader. We identify incidents around the country that occurred as a result of a failure of leadership at the company officer level -- not to Monday-morning quarterback, but to learn valuable lessons.

Deputy Chief Steve Prziborowski, Santa Clara Country (CA) Fire Department

Live webinar conducted June 27, 2014

The Marriage of Fire Dynamics & Tactics (1 hour, 11 minutes)

Summary: This webinar will provide insights on recent scientific research and the resources available to help address the newest challenges changing dynamics on the fire ground. One of the newest resources available is the FSTAR (Firefighter Safety Through Advanced Research) online toolkit, a website designed to help the fire service better understand how scientific research can be translated into training and tactics for local use.

Steve Kerber, Director, UL Firefighter Safety Research Institute at Underwriters Laboratories (UL)
Dan Madrzykowski, Leader, Firefighting Technology, Fire Research Division, Engineering Laboratory National Institute of Standards and Technologies (NIST)

Live webinar conducted April 23, 2014

Building Sturdy Relationships With Elected Officials (1 hour, 11 minutes)

Summary: Relationships – professional and personal – are built one layer at a time and need a sturdy foundation from which to build. This webinar provides tips on building solid relationships with your elected officials to benefit both your department and own future as a leader.

Chief James M. Grady III, Frankfort Fire Protection District

Live webinar conducted March 27, 2014

Taking Responsibility for a Positive Public Image (56 minutes)

Summary: This webinar discusses the growing need for departments to take a proactive role in maintaining a positive public image. Using the toolkit Taking Responsibility for a Positive Public Perception as a guide, we offer tips on how to take action today.

Live webinar conducted March 25, 2014

Protecting Volunteer Departments from the PPACA (34 minutes)

Summary: On this short, 30-minute webinar, we cover the developments regarding the Patient Protection Affordable Care Act in relation to volunteer fire departments.

Bruce Moeller, PhD, former fire chief and public safety-director of Pinellas County, Fla.

Live webinar conducted February 13, 2014

Education & Professional Development

Stressful Conditions and Crowd Behavior: How Properly Trained Crowd Managers Can Be Life Savers  (1 hour, 5 minutes)

Summary: This presentation explored the differences between how people respond to stimulus as individuals versus how they respond when in a crowd. The research on this issue indicates significant differences in behavior, which sometimes lead to disastrous outcomes.

By visiting the core research principles, along with a series of case studies to determine how disasters related to crowds under stress (fire and other emergencies); participants learned to identify methods that can be used to avoid such catastrophes and visit the code requirements contained in model fire codes including those developed by the National Fire Protection Association and the International Code Council. Webinar concluded with a discussion on available crowd manager training courses and how to assess them for validity and effectiveness for your jurisdiction.

Presenter: Jim Tidwell, Fire Marshal, Fort Worth Fire Department, Ret. Fire Code Consultant, Tidwell Consulting Corp

Live webinar conducted September 13, 2016

Active Shooter/Active Threat Response Preparation and Training (1 hour, 30 minutes)

Summary: This webinar provides valuable lessons on training for active-shooter and other threatening situations as well as insight on conducting multi-agency and multi-discipline exercises, offering suggestions on necessary equipment and reviewing the recovery process from an active-shooter event.

Jerry Rhodes, Fire Chief, Cunningham Fire Protect District (Colo.) and IAFC Board Member, Missouri Valley Division, International Director
Steve Binks, Impact Team Sergeant, Hostage Negotiation Team, Arapahoe County Sheriff’s Office (Colo.)
E. Reed Smith, MD, FACEP, Operational Medical Director for the Arlington County (Va.) Fire Department and associate professor, Department of Emergency Medicine at George Washington University
Scott Wanek, Corporal, Arlington County Police Department (Va.)
Dave Mitchell, EMS Chief, Arvada Fire Protection District (Colo.)
Rachelle Miller, Program Analyst, North Central All-Hazards Region (Colo.)
Jay Ruoff, Operations Division Chief, Littleton Fire Rescue (Colo.) , Everyone Goes Home Instructor

Live webinar conducted July 21, 2015

Officer Development Program (57 minutes)

Summary: This webinar introduces the IAFC’s Officer Development Handbook and Officer Development Program. The IAFC develops and promotes officer development programs that are systematic and deliberate. The association affirms professional development is the planned, progressive, life-long process of education, learning, self development and experience and is committed to the individual’s development as a fire and emergency service leader through its officer development programs.

Captain Demond L. Simmons, Oakland Fire Department (Calif.) 
Steve Prziborowski, Deputy Chief, Santa Clara Fire Department (Calif.) 
Kyle Gorman, Executive Officer, Clackamas County Fire (Ore.) 
Jim Broman, Chief (Ret.), Lacey Fire (Wash.) 
Jason Nauman, IAFC Education and Learning Manager

Live webinar conducted April 28, 2015

The Company Officer as the Training Officer of their Crew (1 hour, 16 minutes)

Summary: This webinar will expose the company officer to numerous resources available to them, to ensure their personnel are trained to the best of their ability. At the end of the day, if a firefighter is injured or killed, there is a good chance that a contributing factor may have been the lack of a quality training program at either the department level or the company level. While it is easy to point fingers at the department, the fire chief or the training officer when something bad occurs, the reality is that the company officer should be the one that takes responsibility and accountability for their crew not being trained as well as they should have been. There is a lot of training that can occur that does not cost anything except the time and energy to actually make it happen. Webinar attendees will walk away with a number of tips and suggestions to ensure they are the best training officer they can be for their crew!

Deputy Chief Steve Prziborowski, Santa Clara County (Calif.) Fire Department 
Division Chief Scott Lambert, Albemarle County (Va.) Department of Fire Rescue.

Live webinar conducted January 2, 2015

How to Win by Being in Third Place (1 hour, 6 minutes)

Summary: This webinar discusses the importance of developing positive working relationships between labor and management and why it can be a challenge in any fire department, but can be particularly challenging in combination staffed organizations. Learn how Central Whidbey Island (Wash.) Fire & Rescue used interest based bargaining to develop trust and build a positive labor/management relationship by focusing on the question: What's your interest?!

Fire Chief Ed Hartin and IAFF Local 4299 President Jerry Helm

Live webinar conducted December 4, 2014

Using Near-Miss Reporting to Improve Your Department (55 minutes)

Summary: This webinar discusses how the Near Miss Reporting System can help volunteer and combination departments turn their lessons learned into lessons that are applied in the field. During this interactive webinar, you will learn why the Near Miss/adverse event reporting is important, the different approaches that can be adopted for implementation, and review case studies from volunteer/combination departments.

Live webinar conducted June 26, 2014

Fire Prevention

Focused Fire Prevention: Forecasting Risks in Local Communities (1 hour, 3 minutes)

Summary: Tennessee has recently gained national attention in focusing fire prevention efforts on reducing fire deaths and property loss.

As a state, Tennessee has seen a 28% reduction in civilian structure fire deaths between the periods 2006-2010 and 2011-2015. The “Get Alarmed Tennessee” smoke alarm program has distributed over 130,000 smoke alarms and documented 147 saves over the last 4 years. “Focusing fire prevention resources where they matter most” is a phrase that has been coined to emphasize concentrated efforts.

This presentation focused on the committed efforts and success stories to reducing the mortality rate, saving lives, reducing property loss, and on forecasting efforts of risk at the local level. Participants learned:

  • Fire prevention through public education, code enforcementand fire protection enhancements
  • Identification and prioritization of risks defined asCommunity Risk Reduction (CRR)
  • Application of resources to minimize the probability ofoccurrence and impact of unfortunate events

Gary West, State Fire Marshal (TN)

Live webinar conducted October 27, 2016

Fire/Life Safety Considerations For Street Vendors, Fairs and Festivals (1 hour, 9 minutes)

Summary: This webinar's focus is on hazardous propane incidents occurring with food-trucks in the U.S. and Canada. There are concerns with food trucks, carts and trailers as well as cooking under tents and canopies at outdoor festivals, and street fairs. This webinar provides awareness in terms of permitting, code compliance and event planning.

Michael A. Young, deputy chief of operations, Plymouth Fire Department (Mass.)
Becky Ryan, fire program specialist, USFA/NFPD/P&I

Live webinar conducted September 22, 2015

E-Cigarette Fires, Explosions & Poisonings: What the Fire Service Needs to Know (59 minutes)

Summary: This webinar offers an update on e-cigarettes from the USFA’s October 2014 report Electronic Cigarette Fires and Explosions. This webinar also provides information regarding incident data, as well as non-fire related concerns that first responders may face. This webinar also includes a brief synopsis of the ongoing regulatory initiatives and research related to e-cigarettes.

Presenter: Larry McKenna, Fire Program Specialist, USFA

Live webinar conducted July, 31 2015

The Changing Severity of Home Fires: Research to Empower a Fire Service Response (1 hour, 39 minutes)

Summary: This webinar discusses how building construction, fuel loads, green technologies, and the resulting fire behavior the fire service faces on a daily basis, and how to use that information to help emergency response. This presentation also provides insights on resources to enable the fire service to address current and future fire challenges by making use of fire research based training and tactics and supporting fire research driven changes to codes and standards.

This webinar was sponsored by the National Institute of Standards and Technology (NIST).

Sean DeCrane, Chief of Training, Cleveland (Ohio) Fire Department; Leader, Vision 20/20 Prevention Codes and Standards Task Group
Stephen Kerber, Director, Firefighter Safety Research Institute at Underwriters Laboratories
Daniel Madrzykowski, PE, FSFPE, Leader, Firefighting Technology, Fire Research Division, Engineering Laboratory, National Institute of Standards and Technology; Leader, Vision 20/20 Technology Task Group

Live webinar conducted June 24, 2013

Government Relations

Federal Legislative Update (47 minutes)

Summary: This webinar provided an update about what’s happening in Washington, DC. The IAFC’s Government Relations and Policy department discussed the status of legislation affecting federal appropriations, tax legislation, and other fire and emergency service issues.

  • Updates on Capitol Hill in preparation for the National Fire and Emergency Services Dinner on May 5
  • Information about cuts to the FIRE and SAFER grant program and U.S. Fire Administration
  • Information about legislation to support volunteer firefighters
  • Information about legislation to improve fire and emergency service training for crude oil shipments by rail

Ken LaSala, Director of IAFC Government Relations and Policy
Jim Goldstein, Government relations manager
Evan Davis, Government relations manager

Live webinar conducted April 19, 2016

Safety & Health

Model Performance – Cities with Solutions (57 minutes)

Summary: No More Fire Deaths - Objectives of the NMFD program in Philadelphia are to prevent ignition of the most fatal fires and ensure resident safety during fires. Under the leadership of former Commissioner Derrick Sawyer, the pilot program refined their alarm installation process after analysis of fire incident data to determine root cause and individual risk factors. Improvements in the participating pilot stations outpaced the rest of the city by 30%. 3.2k alarms were installed in 1.2k homes and 2 life saves have been documented within the pilot period.

Sprinklers in Rapid City - The fire sprinkler initiative in Rapid City now focuses on all institutions, historic and high-risk commercial buildings, multifamily housing, low-income transient housing, student housing, and homes of department personnel. Since 2004 they have seen 33 fire sprinkler saves. Division Chief Tim Behlings recommends that we stop digging the hole and start building a ladder so that more people will be protected by sprinklers in the next decade.


  • Identify how Philadelphia changed their smoke alarm installation process following these 4 steps: planning, education, installation, and review.
  • Learn how incentives, education, and customer service led the way for installation of 1,044 fire sprinkler systems in Rapid City, South Dakota.
  • Customize flyers, door hangers, and activity pages for your community at no cost using the new Materials Generator from Vision 20/20.
  • Find out about Vision 20/20’s resources for training and preparing personnel for effective Community Risk Reduction.

Jim Crawford, Vision 20/20 Project Manager, Fire Marshal, Vancouver Washington (Ret.)
Peg Carson, Vision 20/20 Operations Manager, Education Specialist, Carson Associates, Inc.
Derrick Sawyer, Philadelphia Fire Commissioner (Ret.)
Tim Behlings, Division Chief, Fire Service (S.D.)
Meri-K Appy, Vision 20/20 Strategic Partnership Manager, President, Appy and Associates

Live webinar conducted June 28, 2016

A Fire Dynamics Case Study: Houston Fire Department (58 minutes)

Summary: The Houston Fire Department uses research and training to change culture, behaviors and fireground operations. This webinar provided a before-and-after comparison of risk behaviors and detail successful implementation of these practices.

Presenter: Captain Jeffery King, Houston Fire Department

Live webinar conducted April 21, 2016

Recognizing and Responding to Chemical-assisted Suicides  (1 hour, 4 minutes)

Summary: This webinar introduces chemical-assisted suicides and describes real-life examples. Tips provided on how first responders can rapidly recognize a potential chemical suicide event. Guidance was given for responding to these events in ways that protect responders and members of the public.

Presenter: Reed Hodgin, AlphaTRAC, Inc. / National Library of Medicine

Live webinar conducted March 31, 2016

The Affordable Care Act, The Train Coming Down the Tracks (1 hour, 33 minutes)

Summary: Are you ready for the implications the Affordable Care Act will have on how your department handles EMS? From changes to the patient experience, to new models of reimbursement like value-based purchasing, understanding the changes that are coming down the tracks will be critical.

Mike Metro, Chief Deputy (Ret.), Los Angeles County (Calif.) Fire, Patient Protection and Affordable Care Act Task Force Chair
Ed Racht, MD, Chief Medical Officer, American Medical Response

Live webinar conducted January 28, 2016

Beyond Fireground Risks: Cancer and Heart Disease in Today’s Fire and Emergency Service (1 hour, 12 minutes)

Summary: Using a multidisciplinary approach, the presentation will present current efforts and progress of the SHS Section’s efforts to expand medical-screening programs for firefighters. It will include input from the section, scientists working on firefighter health, fire chiefs working to implement programs and clinicians active in implementing physicals.

Todd J. LeDuc, Chief of Health, Safety & Accreditation for Broward County (Fla.) Sheriff Fire Rescue
Jake Rhoades, Fire Chief for the City of Kingman (Ariz.)
Dr. Sara Jahnke, Director of the Center of Fire, Rescue and EMS Health Research at the National Development and Research Institutes, Inc.

Live webinar conducted December 29, 2015

Hydrogen and Fuel Cells Are Coming: Are You Ready? (1 hour, 10 minutes)

Summary: Hydrogen and fuel-cell technologies are an important resource for energy, offering a cleaner, more efficient alternative to gasoline and other fossil fuels. Fuel cells have the potential to replace the internal combustion engines to power vehicles and engines. This webinar provides participants with an introduction to transformative technology relating to energy alternatives, an understanding of different energy applications and essential standards and suggestions for hydrogen safety and training resources

Nick Barillo, hydrogen safety program manager, Pacific Northwest National Laboratory
Becky Ryan, fire program specialist, USFA/NFPD/P&I

Live webinar conducted September 15, 2015

The Vulnerability Assessment Program (59 minutes)

Summary: This webinar reviews the National Fallen Firefighters Foundation’s (NFFF) Fire Service Vulnerability Assessment Program (VAP). This risk assessment tool is designed to help fire departments reduce and manage their risks to prevent firefighter line-of-duty deaths and injuries.

Victor Stagnaro, Director of Fire Service Programs, NFFF
JoEllen Kelly, VAP Administrator, NFFF

Live webinar conducted June 18, 2015

Fundamentals of Firefighter Functional Fitness (1 hour, 8 minutes)

Summary: The webinar offers suggestions on how departments can ensure all firefighters are physically ready for the next call.Functional fitness is a key component in an overall health and wellness program for firefighters. Heart attacks are the leading cause of line-of-duty deaths, and focusing on proper fitness and nutrition is critical to reducing your risks and enhancing your abilities as a first responder.

Dan Kerrigan, Assistant Fire Marshal/Deputy Emergency Management Coordinator, East Whiteland Township Department of Codes and Life Safety
Jim Moss, Lieutenant, Metro West Fire Protection District

Live webinar conducted June 16, 2015

Department Near Miss (1 hour)

Summary: This webinar examines the value of local level near miss reporting across different industries (examples, aviation, hospitals, and railroads to list a few) and highlights ways to improve your organization's safety culture. Many dangerous occupations have a few things in common: small crews, no tolerance for errors, and stressful, time-compressed environments. Small errors can have disastrous consequences and cost organizations precious resources. By paying attention to near-misses, these industries can positively impact their safety cultures.

Laura Bell, IAFC Program Manager
Tommy Hicks, IAFC Chief Programs & Technology Officer and Assistant Executive Director
Jonathan Mackintosh, Alphatrac
Andrew Beck, IAFC Advisor

Live webinar conducted May 7, 2015

Survival Mediterranean Style (1 hour)

Summary: It is no secret that firefighters are suffering from cardiovascular disease, line of duty deaths and comorbid conditions such as obesity, high blood pressure, sleep apnea, high cholesterol and diabetes. This webinar will focus on the staples of the Mediterranean diet and its proven health benefits. Adopting this way of eating can be tasty, fun and improve your health. Examples of fire departments that have utilized this approach and incentivized weight loss and the successful results they are achieving will be showcased.

Stefanos N. Kales, MD, MPH, Associate Professor, Harvard Medical School & Harvard School of Public Health
Chief Todd LeDuc, Broward County, (Fla.) SHS Section Secretary
Chief Greg Willis, Wetumpka (Ala.)

Live webinar conducted January 29, 2015

Saving Your Life Through Scientific Research (1 hour, 10 minutes)

Summary: This webinar discusses saving lives through, Scientific Research: Cardiovascular Disease, Firefighting and Aspirin with Dr. Gavin Horn, Illinois Fire Service Institute (IFSI), and Dr. Denise Smith, IFSI and Skidmore College. The webinar also provides insight on recent scientific research and the resources available to help address the importance of health and wellness in the fire service. 

RESCUES Program Team 

Live webinar conducted January 13, 2015

Implementing a Successful Training Program for Today's Fire Service (1 hour, 19 minutes)

Summary: This webinar discusses two important aspects of training – establishing successful Junior Firefighter Programs to help instill strong safety attitudes early, and the importance of using programs like Near Miss within curriculum for more realistic and comprehensive training that focuses on the department's mission. Every department, especially rural and smaller ones, can benefit from a reexamination of their training ground programs to improve the knowledge and skills of current and future firefighters.

Chief Jeff Cash, Cherryville (N.C.) Fire Department
Chief Jake Rhoades, Edmond (Okla.) Fire Department

Live webinar conducted June 18, 2014

Eliminating LODDs in Fire Service Training (59 minutes)

Summary: This webinar takes a close look at how to keep firefighters safe during training drills – specifically, eliminating line-of-duty deaths altogether. Specific case studies will be examined, including a recent incident with the Baltimore City Fire Department. The goal is to focus on lessons learned from the incidents to prevent them from happening in the future. The North American Fire Training Directors’ new Rules of Engagement for Safe Fire Service Training will also be introduced.

Allan Rice, Executive Director, Alabama Fire College and Personnel Standards Commission and President, North American Fire Training Directors
Jeffrey Segal, Assistant Chief, Safety and Member Services, Baltimore City (Md.) Fire Department

Live webinar conducted June 16, 2014

Burning Information - Live from Spartanburg (55 minutes)

Summary: This webinar takes a close look at the wealth of information with the assistance of Underwriters. As an industry, we continue to assess and implement changes based on the data these important test burns provide.

Chief Dan Eggleston
State Fire Marshal Shane Ray and Division Chief Tom LaBelle

Live webinar conducted May 21, 2014

Volunteer & Combination

Progressive Discipline for Volunteer Fire Departments (1 hour, 26 minutes)

Summary: Disciplining employees is a difficult process and many fire officers and departments are not prepared to enact discipline towards their employees. Discipline is a process to correct behavior and preserve relationships. This presentation discussed the discipline process beginning with assisting departments in preparing a Code of Conduct and Code of Ethics, discussion on discipline policies and understanding the laws protecting your volunteer firefighters.

Presenter: John K. Murphy JD, PA-C, MS, EFO, Deputy Fire Chief, Ret., Murphy Law Group

Live webinar conducted September 21, 2016

Understanding Culture in Fire and Emergency Services Organizations (1 hour, 3 minutes)

Summary: This presentation defined culture from the viewpoint of social scientists and fire and emergency organizations. Participants learned how to define-understand the levels of culture and applied a model for making changes to a department’s culture.

Presenter: Brian R. Brauer, Ed.D. Associate Director for Industrial Training, Infrastructure and Special Projects, University of Illinois Fire Service Institute

Live webinar conducted August 30, 2016

Recruiting Your Replacement (52 minutes)

Summary: This presentation provides volunteer and combination departments with an understanding of the factors that cause staffing issues and provides examples of successful and unsuccessful strategies. The presentation will also examine the direct, and often negative, relationship between a department’s recruitment and retention activities. Discussions of specific department challenges and responses are encouraged.


  • Understanding the root causes of recruitment and retention problems
  • Comprehending the symbiotic nature of recruitment and retention
  • Identifying the basic elements of successful recruitment and retention efforts
  • Implementing efficient and effective activities and programs

Presenter: John D’Alessandro, Association Secretary and Volunteer Programs Coordinator, Firemen’s Association of the State of New York

Live webinar conducted June 22, 2016

What Fire Chiefs Need to Know About FLSA Compliance (1 hour, 9 minutes)

Summary: This is an overview of the Fair Labor Standards Act (FLSA). Presenter Garen Dodge has long worked with IAFC and VCOS to clarify the complicated rules for volunteers and career first responders under the FLSA Act. Per issued guidance from the U.S. Department of Labor, Mr. Dodge co-authored the IAFC/VCOS publication titled, "Managing Volunteer Firefighters for FLSA Compliance: A Guide for Fire Chiefs and Community Leaders. Takeaways include:

  • When employees can be classified as "exempt" from overtime pay
  • How volunteers can be attracted, reimbursed for expenses and provided a "nominal fee" without becoming employees
  • How the 20 percent rule applies to nominal fees
  • When "two hatters" can volunteer for the department

Live webinar conducted May 26, 2016

Critical Questions Every Fire/EMS Chief Should Ask Their City/County Managers! (1 hour, 2 minutes)

Summary: Serving your community means understanding what it needs and asking the right questions of political and community leaders. This webinar gave participants an understanding of what questions to ask and how to shape their agencies needs to successfully navigate the economic and political landscape.

Former fire chiefs and city/county manager explained what is influencing city/county manager and political leaders, what questions should be asked and how to respond to departmental questions and expectations.

  • Understand the economic motivators for requests for efficiencies
  • Understand the growing political realities that are motivators for exploring alternative delivery models
  • Develop a framework for successfully navigating the economic and political influences of change

Dr. Steve Knight, Fitch & Associates, LLC
Dr. Bruce Moeller, Fitch & Associates, LLC

Live webinar conducted April 28, 2016

Step Up and Stand Out Webinar (1 hour, 12 minutes)

Summary: This webinar will introduce you to the Step Up and Stand Out program, a national campaign to increase awareness of the need for volunteer firefighters. Learn how you can nominate a volunteer for an award and how you can hold an open house or community event to spread the word about the benefits of becoming a volunteer firefighter.

  • Build awareness of the Step Up and Stand Out Campaign
  • Learn strategies for recruiting and retaining talent in the fire service
  • Educate volunteer fire departments how to teach fire and life safety education using community events
  • Create an understanding of how to utilize local media as a communications tool

Shane Crutcher, Fire Chief, Rineyville Volunteer Fire Department, (Ky.) VCOS Vice Chair
Charles Flynn, Fire Chief, Suffield Fire Department, (Conn.), VCOS Board Member
Michael O’Brian, Fire Chief, Brighton Area Fire Authority, (Mich.) Chair FLSS Section
Kelly Ransdell, Regional Education Specialist, NFPA
Jeff Donahue, Regional Education Specialist, NFPA
Neal Zipser, Community Affairs Manager, Kidde
Katie Wilson, Fahlgren Mortine

Live webinar conducted March 29, 2016

Beyond Operations: The Chief's Role in Reducing the Impact of Fire (57 minutes)

Summary:This program is designed to give fire chiefs and command staff tools to aid in planning, leading and ensuring your fire organization is meeting its most critical role in reducing fires in their communities. This program dives into practices and challenges thoughts on implementation and motivation of staff.

  • Ability to look at their data and work towards implementing a plan at reducing fires in the high risk areas.
  • Discussion on successful community reduction campaigns that are implemented by operation based firefighters.
  • Application on the role of the chief in moving change in their organization.

Presenter: Fire Chief Michael O'Brian, Brighton Area Fire Authority

Live webinar conducted March 24, 2016

National Volunteer Pilot Q & A (32 minutes)

Summary:This is an information session in regards to the VWS National Volunteer Recruitment Campaign seeking departments for a pilot program. There will be an overview of the National Program, expectation of the Pilots and a Q&A session.

Diana Rothe-Smith, Volunteer Workforce Solutions
Lexie Coulson, Volunteer Workforce Solutions

Live webinar conducted March 7, 2016

Effective Deployment Models for Volunteer and Combination Departments (1 hour, 26 minutes)

Summary:This webinar provides guidance on managing resources in volunteer and combination departments. This can be challenging when the number of available-to-respond volunteers and resources consistently fluctuates; leaders are faced with building crews as volunteers arrive on scene. Learn how to adapt to those variables and change strategies as resources arrive on scene. This session provides leaders with methods to develop effective incident action plans as well as deployment methods and strategies to manage responding resources.

Chief Jim Grady, Frankfort (Ill.) Fire District
Chief Dan Eggleston, Albemarle County (Va.) Dept of Fire Rescue

Live webinar conducted September 25, 2015

Communicating Your Passion (1 hour, 21 minutes)

Summary: This webinar discusses communicating your passion as a volunteer and how to instill that same excitement into strangers to get them to come through our doors.

Live webinar conducted September 11, 2014

Wildland Urban Interface

Back to School and National Fire Safety Week: Are You Prepared? (29 minutes)

Summary: This webinar provides details on delivering the fire-adapted initiative to elementary-school kids through RSG youth resources. This discussion will include recommendations for successful community outreaches targeting youth with the fire-adapted message.

Steve Deffibaugh, assistant chief of Princeton (Texas) Fire Department
Douglas Saba, safety and training officer of Evergreen (Colo.) Fire Rescue

Live webinar conducted August 20, 2015

Fire Adapted Communities: Do You Have the Tools You Need? (1 hour, 1 minute)

Summary: During this webinar, RSG members share successful strategies implemented on how to become a fire-adapted community. Participants will:

  • Learn how to implement the RSG! Program as a step toward becoming more fire-adapted
  • Become familiar with other FAC programs and how they support your efforts
  • Gain ideas from fellow members on what’s been successful in their FAC outreach

Mike Davis, Fire Management Officer, Chattahoochee-Oconee National Forests
Caitlin McGuire, IAFC’s Wildland Fire Program Manager

Live webinar conducted May 28, 2015

RSG Lessons Learned: Successful Outreach and Connections (58 minutes)

Summary: This webinar provides tips from fellow RSG members on their volunteer departments’ successful engagement with their fire-adapted communities. RSG staff will also introduce new and updated resources

Bob Kenyan, Instructor III and Public Information Officer, Avinger (Texas) Volunteer Fire Department
John Cowie, Firefighter, Barnegat (N.J.) Volunteer Fire Department

Live webinar conducted December 11, 2014

Engaging With Your Spanish-Speaking Community (1 hour, 5 minutes)

Summary: The IAFC's Ready, Set, Go! (RSG) Program highlights tips provided by fellow RSG members on their successful engagements with Spanish-speaking communities. RSG staff also introduced the IAFC’s first Spanish-language resource as a toolkit.

Live webinar conducted September 16, 2014

Wildland Fire Season is Here - Are You Ready? (1 hour, 5 minutes)

Summary: During this webinar, the IAFC's Ready, Set, Go! (RSG) Program has an online panel discuss tips and experiences from preparing their fire departments and personnel for wildland fire season.

Live webinar conducted May 1, 2014

Implementing the Ready, Set, Go! Program (1 hour, 8 minutes)

Summary: This webinar highlights IAFC's Ready, Set, Go! (RSG) Program members who have implemented the program into their department’s operations.

Firewise Coordinator Pam Corder, Kaufman County, Texas
Executive Director Frank M. Riley, Jr. CF, Chestatee/Chattahoochee RC & D Council, Georgia

Live webinar conducted February 25, 2014