Featured Video • Budgeting
Eden Prairie, MN demonstrates how a fire department can showcase their budget through a video presentation.
Uses the companion guide to discuss how and why departments must take a proactive approach to reputation management.
Webinar: Tips for building solid relationships with your elected officials to benefit your department and your future as a leader.
Webinar: Developments of the Patient Protection Affordable Care Act (PPACA) in relation to volunteer fire departments.
An overview of the Fair Labor Standards Act using the IAFC/VCOS FLSA Guide to clarify the rules for volunteers and career first responders.
Guide/ toolkit/ template
A guide for fire chiefs and community leaders to better manage volunteer firefighters for FLSA compliance.
Article detailing types of bonds, where to get them and when you should consider them.
A department should know how to react to challenges to its reputation.
Volunteer fire departments have customers in the form of the community they protect and how they serve them matters.
Marketing & Media
Successful volunteer departments know how to "sell" themselves.
Because public safety is a primary concern of local government, volunteer fire departments should understand how that government works.
Professionalism, integrity, compassion, loyalty and honesty are the basis for ethical character.
Generalizing about people is never perfect but there are some differences in people of different age and understanding these differences can improve relationships.
There is no one-size-fits-all for motivating people.
Motivating / Discipline
Paid and volunteer firefighters can be motivated by different means.
Establishing a strong foundation will enable your department to meet challenges more effectively.
Planning is important for financial stability.
Many departments can augment their local funding through community help.
Volunteer departments are not exempt from financial laws.
Departments need to look out for their members through financial assurances.
Volunteer departments need to understand the laws that affect recruiting and retaining members.
High-quality processes bring in high-quality people.
Keeping quality members allows a department to thrive and grow.
Volunteer / Career Relations
Positive resolution of the personnel issues faced by combination departments will build a stronger department.