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Featured Video • Budgeting
Eden Prairie, MN demonstrates how a fire department can showcase their budget through a video presentation.
Learn more about legal concepts related to the fire service.
Attorney John Murphy discusses the most common fire and EMS legal issues.
Learn more about the liability concerns that volunteer fire chiefs face.
Diversity in your department can help create a safer community.
Learn 7 steps to create a diverse and inclusive department.
Did you know about the 7 social media tips to improve your work and save time?
A department should know how to react to challenges to its reputation.
Volunteer fire departments have customers in the form of the community they protect and how they serve them matters.
Marketing & Media
Successful volunteer departments know how to "sell" themselves.
Because public safety is a primary concern of local government, volunteer fire departments should understand how that government works.
Professionalism, integrity, compassion, loyalty and honesty are the basis for ethical character.
Generalizing about people is never perfect but there are some differences in people of different age and understanding these differences can improve relationships.
There is no one-size-fits-all for motivating people.
Motivating / Discipline
Paid and volunteer firefighters can be motivated by different means.
Establishing a strong foundation will enable your department to meet challenges more effectively.
Planning is important for financial stability.
Many departments can augment their local funding through community help.
Volunteer departments are not exempt from financial laws.
Departments need to look out for their members through financial assurances.
Volunteer departments need to understand the laws that affect recruiting and retaining members.
High-quality processes bring in high-quality people.
Keeping quality members allows a department to thrive and grow.
Volunteer / Career Relations
Positive resolution of the personnel issues faced by combination departments will build a stronger department.