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Webinar: Tips for starting out in social media or using it to boost recruitment, including low-cost tools to help build success.
This article details how being inclusive can help your department.
Webinar: Tips to help your members effectively tell others in your community how excited and proud volunteer firefighting can make them.
Guide/ toolkit/ template
This document gives step-by-step instructions on developing a needs assessment for your department.
This PDF, from the North Pole (AK) Fire Department, gives an excellent example of what should be in a volunteer firefighter application packet.
These three articles outline successful recruiting techniques.
This video deals with five issues which can make or break a department when it comes to recruitment & retention.
This video shows an excellent example of an interview between a local news channel and a recruitment & retention coordinator.
This sample provides a good overview of what should be in a recruitment plan.
This article explains that diversity might be the savior for the volunteer fire service.
This article shows how departments can recruit diversity.
This articles explains the steps involved and the different issues with checking backgrounds on candidates.
This article gives ideas on what to do if someone has a criminal history on their background check.
This article gives four basic questions to build your candidate interview.
Learn 7 steps to create a diverse and inclusive department.
Departments need to look out for their members through financial assurances.
Volunteer departments need to understand the laws that affect recruiting and retaining members.
Keeping quality members allows a department to thrive and grow.
Volunteer / Career Relations
Positive resolution of the personnel issues faced by combination departments will build a stronger department.