Mentoring II: Developing and Retaining Firefighters Through Relationships

This one-hour online course provides information and resources for developing mentoring skills that will successfully influence firefighters in a manner that will increase retention, support personal and organizational growth, and meet the mission of the department. Participants will learn to demonstrate effective mentorship communication skills, explain methods for building trust and rapport in a mentor/mentee relationship, and identify strategies for developing the mentee's behavior and performance.

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