Volunteer Webinars

Why Diversity Matters

April 16, 2024 Online

The importance of teaching diversity as a Chief Officer

When a Firefighter Dies: Beyond the Dollars and Sense

April 9, 2024 Online

This webinar will delve into the emotional topic of a firefighter line-of-duty death

Exit Interviews

April 2, 2024 Online

Webinar will review the importance of conducting exit interviews for career and volunteers

Mental Fitness Training for Life

March 29, 2024 Online

The webinar introduces a method of leadership development based on brain science, called Positive Intelligence

Performance, Behavior, and Appearance

March 26, 2024 Online

Learn how to establish and enforce performance, appearance, and behavior standards.

Relationship Building

March 19, 2024 Online

This webinar will provide an understanding about the importance of building relationships to become an effective leader.

How to ask and what are the difficult questions about suicide?

March 4, 2024 Online

Learn about ways to approach others who may be experiencing PTSD.

Discrimination, Harassment and Retaliation in Volunteer Staffed Departments - NVFC

February 22, 2024 Online

This webinar provides leadership with an understanding of how discrimination, harassment, and retaliation issues affect fire department personnel.

Amber Ribbon Report Best Practices for Fire Service Canines

February 20, 2024 Online

Learn about the purpose of the Amber Ribbon Report as it defines roles and standards for the use of canines within fire and EMS organizations.

Your Membership Cannot Meet the Call Volume Requirements

February 6, 2024 Online

This webinar will discuss the critical aspect of retaining an adequate number of trained volunteers.

Storytelling: The Importance in Your Role as an Instructor

January 30, 2024 Online

This webinar will provide successful techniques used for the storytelling teaching method

Decision Making as a First-Time Incident Commander

December 13, 2023 Online

This webinar explores the fireground factors for residential structure fires

A New Era in Public Safety Training and Certification Management

December 7, 2023 Online

Learn how AgencyConnect, can help state and local agencies save time and money.

Sustainability Now! Looking at the Actions and Impacts into Sustainability for Fire & EMS Agencies

November 30, 2023 Online

This webinar examines actions that agencies have taken to maintain sustainability.

Are Your Antiquated Rules Driving Volunteers Away: Panel Discussion

November 28, 2023 Online

One size does not fit all in managing today volunteers Gen Z members

Inside the Mind of Today’s Volunteer

November 14, 2023 Online

Learn some of the information Chief John Buckman has learned from his conversations with young people across a broad spectrum

GEMT MythBusters

October 11, 2023 Online

PCG will review the current state of GEMT landscapes and guidance from CMS and the potential future of supplemental payments.

Search and Rescue Tactics in Single-Story Single-Family Homes

September 26, 2023 Online

Learn how research isolation and exterior ventilation done properly can reduce the toxic/thermal exposure

Alternative Payment Methodologies for Medicaid Supplemental Reimbursement for Emergency Transports

September 19, 2023 Online

This webinar will cover IGTs and PCGs for ambulance providers aimed to help states and emergency transport providers recoup additional Medicaid funding.

Conducting Relevant Employee Performance Reviews

September 6, 2023 Online

Learn about the benefits of ongoing employee coaching vs. annual evaluations.

Pyramid of Success

August 1, 2023 Online

Learn about the Pyramid of Success, a framework of successful behaviors

Developing the Leader Within You 2.0

July 25, 2023 Online

This webinar is based on a book by John Maxwell and will cover how to develop yourself as a leader.

Behavior Modification Necessary to Reduce the Impact of Depression

July 24, 2023 Online

This webinar will review stress and the management of stressful situations

How to Meet NFPA 1851 Compliance with Comprehensive PPE Checks

July 13, 2023 Online

Learn how you can leverage Vector Check It and its mobile app to set forth an effective PPE inspection program

Igniting Firefighter Retention

July 11 - 12, 2023 Online

This webinar will provide tips on how to boost retention and create a dynamic team of volunteers.

5x5: The Public Safety Innovation Summit Recap

July 6, 2023 Online

This webinar provides updates on current publish safety communications technology, development & deployment.

"The Sprinkler System Has Activated" - What Does The Incident Commander Do?

June 27, 2023 Online

Learn about strategies and operating tactics for buildings with activated sprinkler systems.

Mental Fitness: The Key to Sustained Safety, Health, and Well-Being

June 20, 2023 Online

FRM 2022 Content is Available OnDemand

How to Optimize Firefighter Training for Your Next ISO Review

May 18, 2023 Online

This webinar provides an in-depth presentation on what agencies must consider when strategizing training for firefighters

Education for fire-based EMS leaders, including new and aspiring chiefs, on hiring and retaining, public/private integration, technology, billing for services, community paramedicine, active shooter response & more.

Mayday, Mayday, Mayday

May 9, 2023 Online

This webinar will focus on firefighter preparedness

Why You Should Consider A 4th Incident Priority

April 10, 2023 Online

Learn about Essentials of Fire Department Customer Service

What is the Desired Outcome of In-Service Training?

April 4, 2023 Online

This workshop will explain how to create training that is relevant and validated to your department needs.

Leadership & Life Lessons

March 30, 2023 Online

This webinar reviews critical leadership concepts.

The Executive Officer’s Role in Whole Community Integrated Risk Management

February 23, 2023 Online

This webinar spotlights the executive officer’s role in Whole Community Integrated Risk Management

Discipline is Not a 4-Letter Word

February 7 - 8, 2023 Online

This webinar covers how to create a motivational climate that is positive for all of the members

10 Commandments of Leadership

December 13 - 14, 2022 Online

Learn about techniques needed to be successful at leading today’s firefighters

Fire and EMS Purchasing Practices

December 8 - 9, 2022 Online

This presentation will consist of a panel presentation regarding current purchasing strategies for fire/EMS organizations

Lithium Batteries

December 7, 2022 Online

This webinar is an overview of available research conducted by the Firefighter Safety and Research Institute on battery fires.

NVFC/VCOS/ISFSI Training White Paper on Training Volunteer Firefighters

December 6 - 7, 2022 Online

This webinar will review scheduling, personnel assessment, and training.

The Need to Know Information on Supplemental Payment Programs

September 20, 2022 Online

This webinar reviews a look at expanding programs to include Managed Care Organization (MCO) Medicaid transports.

Medicare Ground Ambulance Data Collection Survey: How to Avoid Medicare Payment Reduction

December 1, 2021 Online

An overview and best practices for completing Medicare Ground Ambulance Data Collection Survey.

Growing As A Leader: How to Successfully Recruit with Jan Spence

November 17, 2021 Online

Attendees will learn how to successfully recruit members into their department.

CMS 101: Navigating Federal Agencies and Funding

November 17, 2021 Online

This webinar will provide a high-level overview of how fire and EMS departments successfully collaborate with The Centers of Medicare and Medicaid

How Electrified is Your Response Area?

October 27 - 28, 2021 Phone

This webinar reviews lessons learned and best practices for responding to electric emergencies.

The Truth About Recruiting and Retaining Volunteer Members

July 15 - 16, 2021 Online

This is an interactive presentation on breaking the mold with a truthful discussion on recruiting and retaining volunteer firefighters.

Town Hall Event: Sikorsky’s multi-role FIREHAWK® Helicopter

June 30, 2021 Online

Discussion with chiefs & pilots who use FIREHAWK® aircraft (or other units) about their lessons learned during the 2020 fire season

ISO’s New Mitigate Website-Valuable Resource for Fire Chiefs

June 23, 2021 Online

Learn about a new resource used to improve fire protection efforts and facilitate communications and data exchanges with ISO

Raman Enhanced with SERS: How Low Can You Go? - Identifying Fentanyl and other substances in Low Concentrations.

June 21, 2021 Online

This webinar presents the advantages of using easy Surface Enhanced Raman Spectroscopy (SERS) techniques.

Implementing the Lavender Ribbon Report Cancer Prevention Best Practices

June 17 - 18, 2021 Online

Learn how departments have implemented the recommendations from the Lavender Ribbon Report on preventing cancer.

Health and Wellness for First Responders

June 16, 2021 Online

Learn about successful ideas for promoting responder overall first responder wellness.

What Data Should You Look at Beyond NFPA Standards?

June 15, 2021 Online

Learn and understand NFPA 1710

Best Practices for Managing ISO Training Hours

June 1, 2021 Online

Learn the best practices for managing, tracking, and reporting ISO training records

What’s Your Attitude?

May 27, 2021 Online

Tips on how to handle stressful situations as fire chiefs

Technology Supporting First Responders: ETHAN project Behind the Scenes

May 20, 2021 Online

This webinar will cover the technology specific to the ETHAN project in Houston, Texas and additional First Responder solutions

FAA UAS Part II: New FAA Regulations on Public Safety UAS Usage

May 4, 2021 Online

Reviews public safety usage of UAS, including establishing a UAS program and getting the proper certifications for UAS usage.

FAA UAS Part I: Briefing on Public Safety UAS Usage

April 27, 2021 Online

Reviews public safety usage of UAS, including establishing a UAS program and getting the proper certifications for UAS usage.

Webinar: Coaching Tips for Chiefs

March 16, 2021 Online

Chiefs and officers will benefit from attending this webinar as we give you knowledge to help you “coach” and communicate clearly with others.

Virtual Leadership Class: Diversity, Inclusion, and Engagement

March 12, 2021 Online

Join Ali Rothrock and NC VWS for an interactive webinar discussing diversity, inclusion, and engagement.

Webinar: NFIRS, Data and COVID Special Study

February 24, 2021 Online

This webinar will review the responses from COVID Special Study.

Suicide Prevention in Today’s World

February 18, 2021 Online

Join Chief Joe Chornock, Chief Adam Farrar and Chief Pat Kenny for a discussion about suicide prevention actions. This panel discusses current strategies and tactics used by company officers and chiefs that recognize or suspect a brother or sister firefighter is behaving differently.