Director, EMS Section

Norris W. Croom III
Fire Chief, Castle Rock Fire and Rescue Department (Colo.)

Deputy Chief Norris CroomFire Chief Croom currently serves as the operations chief for the Castle Rock (CO) Fire and Rescue Department, an internationally accredited agency through the Commission on Fire Accreditation International. He has been with the department for over thirty years as both a volunteer and career firefighter, has experience working for private EMS agencies as an EMT, paramedic and a communications technician, and has served as an instructor at local, state and national conferences.

Chief Croom holds an Associates Degree in Fire Science Technology from Red Rocks Community College in Lakewood, Colorado, is a 2011 graduate of the Executive Fire Officer Program at the National Fire Academy in Emmitsburg, Maryland, and holds the Chief Fire Officer and Chief EMS Officer designations from the Center for Public Safety Excellence Commission on Professional Credentialing.

Additionally, Chief Croom serves as the EMS representative for the CPSE Commission on Professional Credentialing and as a fire service liaison to the Colorado Information Analysis Center. He received the Pinnacle 2012 Emerging Leader Award from Fitch and Associates as well as the 2010 Terrorism Liaison Officer Plank Owner Award from the Colorado Information Analysis Center. He holds memberships with multiple professional associations including the Colorado State Fire Chiefs Association, International Association of Emergency Managers, National Association of EMS Physicians and the Association of Public-Safety Communications Officials.

Chief Croom has been married to his wife, Jody, for over 25 years, and has three boys, Norris IV, Carson, and Brogan.