Director, EMS Section

Norris W. Croom III
Fire Chief, Castle Rock Fire and Rescue Department (Colo.)

Chief Norris Croom

Chief Croom currently serves as the Fire Chief and Emergency Manager for the Town of Castle Rock (CO) Fire and Rescue Department, an internationally accredited agency through the Commission on Fire Accreditation International.  He has been with the Department for over thirty-two years as both a volunteer and career firefighter, has experience working for private EMS agencies as an EMT, Paramedic, and a Communications Technician, and has served as an instructor at local, state, and national conferences.  

Chief Croom is a 2011 graduate of the Executive Fire Officer Program at the National Fire Academy in Emmitsburg, Maryland, and holds the Chief Fire Officer and Chief EMS Officer designations from the Center for Public Safety Excellence Commission on Professional Credentialing.

Chief Croom has been a member of the IAFC since 1998 and serves as a Threat Liaison Officer with the Colorado Information Analysis Center.  He received the Pinnacle 2012 Emerging Leader Award from Fitch and Associates as well as the 2010 Terrorism Liaison Officer Plank Owner Award from the Colorado Information Analysis Center. 

He holds memberships with a number of professional associations including the Colorado State Fire Chiefs Association, International Association of Emergency Managers, National Association of EMS Physicians and the Association of Public-Safety Communications Officials.

Chief Croom has been married to his wife, Jody, for nearly 30 years, and has three adult sons, Norris IV, Carson, and Brogan.

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