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Effective & Efficient Emergency Healthcare


This new podcast episode of iCHIEFS spotlights Houston’s effective emergency healthcare program and how the fire department provides service to a large metropolitan city through its Emergency Telehealth and Navigation (ETHAN) program. We’ll be joined by Dr. Michael Gonzalez, Medical Director for Houston Fire Department, as he details the problems Houston faced with its emergency response system.

  • What the city did to improve efficiency, responsiveness and results 
  • How mobile technology has helped first responders work more effectively or stay better connected with hospitals during emergencies 
  • Benefits of using telemedicine when responding to a 911 call 
  • What mobile technologies first responders are using 

    Sponsored by: Panasonic TOUGHBOOK® 

    Panasonic offers purpose-built mobile technology solutions that keep first responders more connected and efficient. Designed with the evolving needs of mobile workers in mind and engineered to stand up to the most challenging conditions, Panasonic TOUGHBOOK® devices are part of an ecosystem of hardware, services and software designed to help today’s first responders go anywhere and achieve anything. Learn more at toughbook.com.



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