CP3 - Taking Command of Persistent People Problems

50 minutes resource_1280x720wbdr

Cassi Fields, PhD., vice president of ESCI Human Capital Division described a data-driven method to identify the cause of a perpetual problem employee's behavior and how to begin to correct it, even if it has gone on for a very long time.

Participants learned:

  • How to collect employee data
  • How to utilize data to identify performance drivers 
  • How to correct the employee drivers
  • How to assess an employee's performance that has streamlined at the same level 


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