Crowd Manager Training

Public safety program, developed by experts including section members, complies with fire code requirements

Crowd Control TrainingFatal disasters, such as the Indiana State Fair 2011 stage collapse and the 2003 The Station nightclub fire, clearly illustrate the need for trained crowd managers to prevent repeat catastrophes. The Crowd Manager Training program is aimed at making public gatherings safer by teaching event staff how to be better crowd managers.

Fire chiefs, fire marshals and inspectors must require trained crowd managers to comply with the International Fire Code, NFPA-101 Life Safety Code, NFPA-1 Fire Code and many local ordinances that address safety in public-assembly occupancies. However, fire professionals have few choices about what training should be provided.

The Crowd Manager Training program, created by Fire Marshal Support Services, was developed in conjunction with a committee of fire marshals and other public safety community professionals, including members of the IAFC's Fire & Life Safety Section (FLSS), and in compliance with fire code requirements.

"The intent of the code requirement is to ensure that an adequate number of people on staff are trained to avoid an emergency if possible and react appropriately should an emergency occur," said Adolf Zubia, FLSS chair and former chief of Las Cruces (N.M.) Fire Department. "This affordable training program will enhance public safety and provide a clear path to code compliance."

Participants who successfully complete the course will learn how to:

  • Conduct pre-event inspections to identify problems with exits and egress paths and ensure required fire systems are operational
  • Use a portable fire extinguisher
  • Guide the crowd in an emergency
  • Recognize when to use protection strategies, including defend-in-place, evacuation or partial evacuation
  • React to deteriorating weather conditions
  • Identify problem attendees and how to respond once they're identified
  • Coordinate with emergency responders
  • Topics:
    • Fire Prevention
  • Resource Type:
    • Public education material
  • Organizational Author:
    • IAFC
    • External

Related Resources

  • Most residential structure fires and associated injuries in the United States and Canada begin with cooking appliances. Of these, the leading cause by far is electric ranges. This report by the IAFC's Fire and Life Safety Section: Summarizes the characteristics of ... read more
  • The IAFC FLSS urges fire and emergency service members to increase their participation in the International Code Councils (ICC) code development process. To assist, the FLSS analyzes ICC code proposals and public comments to develop voters' guides with recommendations on proposed ... read more
  • Home/Discussions Shared Resources Networking is one of the most valuable features of an IAFC membership. Designed specifically for members,  KnowledgeNet is a fast and simple way for members to connect and collaborate online. KnowledgeNet expands your capabilities to beyond simple discussions by enabling ... read more
You are not logged in.