In addition to being proficient at emergency response, volunteer/combination departments must understand how to effectively run their organization. Documentation, finance, recruiting and retaining members, and leading the administrative arm are extremely important.
VALS, the Volunteer Administrative Leadership Series, helps departments develop skills and knowledge in these areas. Online courses focus on four tracks:
- Recruitment and retention
- Records management
- Leading through engagement
To orient you to the course, students must take a 15 minute introduction.
Start the Online Intro
Additionally, those who wish to expand their recruitment and retention skills can take a two-day, in-person course led by experienced instructors. Those who complete this course will receive a recruitment & retention coordinator certificate.