Managing Conflict in Combination Fire Departments

VISION: Produced by the ICMA in July 2000. This report explains when and why CFDs are efficient compared with both all-career fire departments and all volunteer fire departments, and it also describes the principal management problem—the conflict or potential conflict between career and volunteer firefighters. Case studies are followed by a classification of CFDs into four types. Guidelines help policy makers determine the type of CFD in their jurisdiction, and four conflict management strategies are presented.


  • Topics:
    • Retention2
    • Volunteer/Career Relations
    • Volunteer
    • Strategic Planning
    • Retention
    • Labor/Management Relations
    • Human Resources
    • Department Administration
    • Crisis Communication
  • Resource Type:
    • Case study
    • Report/ publication
  • Organizational Author:
    • Volunteer Combination Officers Section
    • External

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