Do we really want to know the answer to the question, "What is going on inside the mind of today’s volunteer"? If you want to lead volunteers effectively you must learn what makes today’s volunteer “tick.” What are their likes and dislikes? How do they want to be treated? Are their values and ethics any different than ours? Join us for this webinar and learn some of the information Chief John Buckman has learned from his conversations with young people across a broad spectrum.