FAQs

 
 Will I receive credit for the sessions I attend?

The IAFC provides certificates of attendance to all Symposium in the West participants. Attendees can download the Certificate here.

 Where are the networking events being held?

The Welcome Reception will take place on Friday, May 4, 2018 from 5:30 to 7:30 PM. Learn more about Networking at VCOS West.

 Does Symposium in the West have a conference app?

No, there is not a conference app for Symposium in the West.

 Where can I find session information?

You can find this information under the VCOS West education nav item.

 Will internet be available during the conference?

No. The conference does not have complientary internet in the meeting rooms. Complimentary wifi is available to attendees staying at the Embassy Suites Phoenix.

 What meals are provided at the conference?

Heavy hors d'ouevres will be provided at the Welcome Reception on Friday.

 My question is not here! Who should I contact?

We're sorry we couldn't anticipate your needs. Please email us at conferences@iafc.org so we can assist.

 What is the deadline to register for the conference?

There is not a deadline to register for the conference. You may register for the conference online through the last day of the conference, May 5, 2018. We do encourage people to register before the conference begins. Registration for the 2018 conference is open.

 Do I have to register in advance?

No. Onsite registration for attendees opens on Wednesday, May 2 at 3 PM.

 What does my registration fee include?

Your registation fee includes 3 days of conference education.

 Will I receive a confirmation of my registration?

Confirmations are sent via email for all registrations.

 Will I be refunded if I have to cancel my registration?

All cancellations are subject to a $75 administrative fee. No refunds are made on or after March 29 or for no-shows. All cancellations must be made in writing and mailed, faxed (703-273-9363) or emailed (conferences@iafc.org) to the IAFC. No telephone cancellations will be accepted.

 Can I transfer my registration to another member of my department/staff?

Yes, registration may be transferred to another person in your organization by written request may be faxed to: 703-273-9363 or emailed: conferences@iafc.org to the IAFC prior to March 29, 2018. After this date, all changes must be made onsite. Additional charges may apply.

 When does onsite registration open?

Onsite registration for attendees opens on Wednesday, May 2 at 3 PM.

 What hotels have been reserved? What are the rates?

A block of rooms has been reserved at the Embassy Suites Phoenix for $130 per night plus tax. Book your room now.

 Can I make my hotel reservations now?
 I have been contacted by a company trying to get me to book hotel rooms - is this legitimate?

The Embassy Suites Phoenix is the only hotel the IAFC has contracted with for sleeping rooms. We have received reports that other companies are posing as the official housing vendor for Symposium in the West and may contact you offering housing for your trip. They are not endorsed by or affiliated with the IAFC and entering into financial agreements with such companies can have costly consequences.

A hotel poacher/pirate is any unaffiliated hotel or third-party housing company that acts as an official housing company and solicits business from VCOS West participants. When individuals book hotel accommodations through poachers or pirates the consequences can be costly; event participants may be left without hotel rooms when they arrive at the event and incur fraudulent charges on their credit cards. Please report any questions or concerns to conferences@iafc.org

 I'd like to join the IAFC and register for the conference. What do I do?

Choose the option that's easiest for you:

 I'm a member of the press – do you have press registration?

The IAFC conference is a private event and the IAFC reserves the right to request (additional) credentials from any member of the media wishing to attend.

All members of the press should register in advance.  Register online today.

 Where will the conference be held?

The conference is held at the Embassy Suites Hotel Phoenix.

Embassy Suites Hotel Phoenix
4415 E. Paradise Village Pkwy South
Phoenix, AZ 85032
Ph: 602-765-5800

 When does the IAFC VCOS Symposium in the West officially begin?

Symposium in the West begins on Thursday, May 3 at 8 AM. The General Session will be held in the Painted Mountain Ballroom.

 What's the dress code?

Business casual is appropriate for conference events.

 Will transportation be provided during the conference?

No. IAFC Recommends using Uber, Lyft or a Taxi for transportation to and from the hotel.

 I am a presenter for Symposium in the West, where can I go to find information?

For any presenter questions, please email Sara Stehle.